Tenobet handles payments through bank transfers, e-wallets and cryptocurrency, with withdrawal limits and processing times that vary by method. The minimum withdrawal is €100, and the daily cap sits at €1,000. Withdrawals typically clear within three banking days, though verification and payment-channel delays can extend that window.
How long a Tenobet withdrawal actually takes
We process withdrawal requests within three banking days as standard. That figure covers our internal review and approval; the full journey from request to arrival depends on the payment channel itself, additional account checks, and whether the request falls over a weekend or public holiday.
Verification adds time to a first withdrawal—expect an extra day or two while we review the documents. Subsequent payouts move faster once your account is verified. The three-day processing window is our commitment; the payment provider's own clearing time sits on top of it.
Withdrawal limits and what they mean for you
The minimum withdrawal is €100 (or currency equivalent). Request less and the cashier will not process it. The daily ceiling is €1,000, and the monthly cap is €10,000. A player wanting to withdraw more than the daily limit will need to spread the requests across multiple days.
Winnings are capped separately: the maximum you can win in a single calendar day is €100,000, applied across all bets, wagers, bonuses and promotions. That ceiling is absolute—anything above it is not paid.
Before your first deposit
Deposits fund your account through bank transfers, e-wallets or cryptocurrency. We do not name specific providers or list every supported coin, so contact our support team before sending funds if you are using a method outside the mainstream.
Deposits must come from a personal account in your own name—no business accounts, no third-party payment methods. Funds derived from criminal activity or unauthorised sources are refused. We are not a financial institution: deposits earn no interest, and accounts are not insured.
All transactions are processed in the currency you selected when you registered. Changing currency mid-stream is not supported, and conversion fees apply if your payment method uses a different currency from your account.
Requesting a payout from your account
- Log in and open the cashier or withdrawal section.
- Choose your withdrawal method—bank transfer, e-wallet or cryptocurrency.
- Enter the amount. It must be at least €100 and no more than €1,000 in a single request.
- Confirm the request. First-time withdrawals trigger identity verification; have your documents ready.
- Wait for processing. We aim to approve within three banking days; the payment channel adds its own clearing time after that.
Withdrawal requests are permitted once per 24-hour period, and you can have only one pending withdrawal per payment method at a time. Funds labelled "Bonus" or tied to aborted games cannot be withdrawn until wagering requirements are met.
If your total bets are less than your last deposit amount, the withdrawal will be denied—you must wager the deposit at least once before cashing out.
Fees, charges and what the operator does not publish
We do not publish a withdrawal fee schedule. Whether a fee applies, and how much it is, depends on the payment method and your account history. Contact support before requesting a withdrawal if you want to know the exact charge.
Currency conversion happens at the payment provider's rate when your account currency differs from the method's native currency. We do not control that rate and we do not publish it in advance.
Deposits should be made to place bets, not for any other purpose. If we determine a deposit was made for reasons unrelated to gaming, we reserve the right to cancel it, recover processing costs, suspend or close the account, and report the matter.
Proving your identity before a payout
Verification is compulsory when your lifetime deposits exceed €2,000, when you request a withdrawal of any amount, or when we flag a transaction as suspicious. First-time withdrawals almost always require documents.
You will be asked for three items: a government-issued photo ID (front and back where applicable), a selfie holding that ID, and a bank statement or utility bill dated within the last three months. The ID must show your signature, must not expire within the next three months, and the name on it must match your account details exactly.
The proof-of-residence document—bank statement or utility bill—must carry your full name, must be dated within the last three months, and the name must match both your account and your ID. The selfie must show you holding the same ID document you submitted as proof of identity, and the photo and ID number on the document must be legible.
Reviews are completed within 48 hours in most cases. We may ask for additional source-of-funds documentation on a case-by-case basis, particularly for large deposits or unusual transaction patterns.
When a payout is delayed or refused
The most common reasons a withdrawal fails: wagering requirements are not met, the amount is below the €100 minimum, you have another withdrawal already pending on the same method, or you have requested more than one withdrawal in a 24-hour window.
Verification holds a payout until the documents are approved. Missing or unclear documents extend that hold—submit everything we ask for in one go, and make sure photos are sharp and text is readable.
If a withdrawal is late and you have confirmed it is not held for verification, contact our support team. Have the transaction date, the amount, and the payment method ready when you write in. Support is available 24/7 by live chat or email at [email protected]; complaints go to [email protected].
| Limit or condition | Value |
|---|---|
| Minimum withdrawal | €100 (or currency equivalent) |
| Daily withdrawal limit | €1,000 |
| Monthly withdrawal limit | €10,000 |
| Maximum win per day | €100,000 |
| Stated processing time | Three banking days |
| Verification trigger | Lifetime deposits over €2,000, any withdrawal request, or suspicious activity |
| KYC review time | 48 hours |
Gambling is for entertainment, not a source of income. Play responsibly and within your means. If gambling stops being enjoyable, free and confidential support is available at BeGambleAware.org or by calling the National Gambling Helpline on 0808 8020 133 (free, 24/7). You must be 18 or over (18+) to use this site.
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