Gambling should be entertainment, not something that creates stress or takes over your time and money. If you're reading this page, you're already doing the right thing – thinking about how you play and whether it still feels like a choice. Tenobet provides several tools to help you stay in control, and this page sets out what they do, how to use them, and where to get help if gambling has stopped being fun.
Why responsible gambling matters
Gambling is designed to be exciting. The uncertainty, the possibility of a win, the quick decisions – that's what makes it entertaining for millions of people. But those same features can make it hard to notice when play has tipped into something that costs more than it should, whether that's money, time, or peace of mind.
Responsible gambling means being honest about what you can afford to lose, recognising when your behaviour has changed, and knowing where the off-switch is before you need it. It's not about never playing – it's about keeping play within limits that don't hurt you or the people around you.
Signs gambling is getting out of hand
These behaviours don't always mean a problem exists, but they're worth paying attention to if you recognise more than one:
- You're spending more time or money than you planned, regularly.
- You're chasing losses – playing longer or staking more to win back what you've lost.
- You're borrowing money to gamble, or gambling with money meant for bills or essentials.
- You're lying to family or friends about how much you're playing or how much you've lost.
- Gambling is affecting your work, studies, or relationships.
- You feel anxious, irritable or restless when you're not playing.
- You've tried to cut down or stop, and couldn't.
If several of these apply, it's worth talking to someone – and the organisations listed below offer free, confidential support with no judgment.
Questions worth asking yourself
A short self-check can clarify whether your gambling is still under control. Answer honestly – no one else sees this:
- Do you ever gamble to escape problems, boredom, or difficult feelings?
- Have you lied to hide how much time or money you spend on gambling?
- After losing, do you feel you need to return as soon as possible to win it back?
- Have you gambled with money you couldn't afford to lose?
- Has gambling caused arguments or difficulties with people close to you?
- Have you missed work, study or important commitments because of gambling?
- Do you feel guilty or anxious after gambling?
- Have you considered self-exclusion or taking a break, but not followed through?
If you answered yes to three or more, consider reaching out to one of the support services below. These questions are not a diagnosis, but they can help you recognise patterns that might need attention.
Tenobet's control tools
We offer several built-in limits and breaks. Each one does something specific, and you can use them together or on their own depending on what works for you.
Deposit limits
Set a cap on how much you can deposit over a period – from 24 hours up to one week. Once the limit is reached, you can't add more funds until the period resets. This stops impulse deposits when you're chasing losses or playing longer than planned.
Betting limits
Control the size of individual bets during a set period, between 24 hours and one week. Useful if you find your stake sizes creeping up when you're trying to recover losses.
Losses limit
Set the total amount you're willing to lose over a specific time frame. Once you reach that ceiling, you can't place further bets until the period expires. This is the most direct way to protect your bankroll.
Time session limit
Choose how long each session can last. When the time runs out, you're logged out automatically. This helps if you lose track of time when playing.
Cool-down period
Freeze your account for a short break – anywhere from 1 hour to 48 hours. During the cool-down, you can't log in, deposit or place bets. It's a way to step back without committing to a longer exclusion.
Self-exclusion
Stop gambling for a fixed period or indefinitely. The minimum self-exclusion we offer is 1 day, and you can also choose an indefinite block with no set end date. Contact our support team at [email protected] to request self-exclusion – they'll process it and confirm once it's active.
Alternatively, you can self-exclude via the Curacao eGaming self-exclusion form for a period of at least 6 months. This route involves the regulator and applies across all sites under that jurisdiction.
Gambling history
Check your full transaction record – every deposit, withdrawal and bet – at any time. Reviewing your history regularly can reveal patterns you hadn't noticed, such as how often you're depositing or how much you're staking compared to what you intended.
Practical limits that work
Tools are only useful if you apply them before you need them. Here are a few concrete steps that help keep play within bounds:
- Set a budget before you start. Decide how much you can afford to lose this week or month, and deposit only that amount. Never gamble with money earmarked for rent, bills or groceries.
- Use a separate account or payment method for gambling. Keep your gambling funds separate from everyday spending. When the gambling account is empty, stop.
- Set a time limit alongside a spending limit. Decide in advance how long you'll play – 30 minutes, an hour – and set an alarm. When it rings, log out.
- Never chase losses. If you've hit your limit or lost what you planned to risk, walk away. Chasing rarely works, and it's the fastest way to turn a manageable loss into a damaging one.
- Take regular breaks. Even if you're winning, step away every hour. Go for a walk, make a drink, do something unrelated. Continuous play without breaks makes it harder to assess whether you're still in control.
- Don't gamble when you're upset, drunk or tired. Emotional or impaired decision-making leads to bets you wouldn't make in a clear state of mind.
Where to get help in the UK
Free, confidential support is available right now, with no waiting list and no judgment. These organisations exist to help, whether you're worried about your own gambling or someone else's.
GamCare
National Gambling Helpline: 0808 8020 133 (free, 24/7). Online support and live chat at gamcare.org.uk. GamCare offers one-to-one counselling, group sessions and practical advice on managing gambling harm.
BeGambleAware
Information, tools and access to the National Gambling Treatment Service at begambleaware.org. BeGambleAware funds treatment services across England, Scotland and Wales, and provides resources for friends and family.
GamStop
A free national self-exclusion scheme at gamstop.co.uk. Register once and you're blocked from all UK-licensed gambling sites for a period you choose – 6 months, 1 year, or 5 years. It's quick to set up and covers thousands of operators.
Gordon Moody
Residential treatment programmes and online support for people with serious gambling problems. Find out more at gordonmoody.org.uk. Gordon Moody offers intensive, structured help for those who need more than brief counselling.
Blocking software
Two widely used tools can block gambling sites across all your devices:
- Gamban – gamban.com. Paid software that blocks tens of thousands of gambling sites and apps on phones, tablets and computers. Once installed, it can't be removed until the licence period ends.
- BetBlocker – betblocker.org. Free, open-source blocking for Android, iOS, Windows, macOS and Linux. Covers gambling sites and can be customised to block specific categories.
Protecting minors
You must be 18 or over (18+) to gamble on this site or any other licensed platform in the UK. If you share a device with someone under 18, take steps to prevent access:
- Use parental-control software such as Net Nanny or Qustodio to block gambling sites on shared devices.
- Enable app restrictions and content filters on phones and tablets.
- Keep payment details secure – don't save card details in browsers or share passwords with children.
- Talk openly about gambling. Young people who understand the risks and the protections in place are less likely to develop problems later.
If you believe a minor has accessed a gambling account, contact our support team at [email protected] immediately.
Gambling should be entertainment, not a chore. If it's stopped feeling like fun, or if you're gambling more than you can afford to lose, free help is one phone call or click away. You don't have to wait until things get worse – reaching out early is easier, and it works.
Access to this site is restricted to persons aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential support is available at BeGambleAware.org.
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